Melbourne's Premier Blocked Drain, Blocked Toilet and Sewer Specialists

Melbourne's Premier Blocked Drain, Blocked Toilet and Sewer Specialists

Cleared Fast. Diagnosed Properly. Fixed So It Doesn't Come Back.

icon01

"Everything was explained clearly, and the price was extremely reasonable. I have used bigger companies and wasting my time and money with them, never again. I'll be using Integrity for life."
— Andrew McLean

icon01

"Everything was explained clearly, and the price was extremely reasonable. I have used bigger companies and wasting my time and money with them, never again. I'll be using Integrity for life."
— Andrew McLean

5star-icon

Toilets that won't flush. Drains backing up. That smell you can't ignore. A blocked drain or sewer isn't just an inconvenience -- it's your household grinding to a smelly, unhealthy stop. Most plumbers will clear the blockage and leave. We find out why it got blocked in the first place, so you're not dealing with the same problem again.

icon02

On-Site Within Hours -- Because a Blocked Sewer Can’t Wait

When a toilet is backing up or a drain has stopped working, you need someone there today -- not tomorrow. We respond to sewer emergencies within hours. One call to Sean and we'll tell you exactly when we'll be there.

icon03

We Find the Cause -- Not Just the Blockage

Clearing a blockage is the easy part. Any plumber can do that. The harder question -- and the one most plumbers never ask -- is why it got blocked in the first place. Tree roots? A collapsed section? Something lodged in the line years ago? We camera the full pipe, ask the right questions, and find the real answer. That's what we call The Cause-First Diagnostic -- and it's the difference between a temporary fix and a permanent fix.

icon04

Straight Answers at Every Step -- No Jargon, No Surprises

You shouldn't need a plumbing degree to understand what's wrong with your drains. We explain what we're seeing in plain language, show you what the camera found, walk you through your options, and give you a clear cost indication before we start any significant work. No invoice will catch you off guard.

icon05

Your Household Keeps Running -- Whatever the Job Involves

Most blocked drains are cleared in a single visit with minimal disruption. But occasionally, the camera reveals something more serious -- a collapsed section, significant root intrusion, a repair that takes time to do properly. When that happens, we don't leave your household without working toilets while we sort it out. We find a temporary solution to keep things functioning while we plan and complete the permanent fix.

Blocked Drain or Sewer Problem? Call Sean and his team
for a Straight Answer.

Blocked Drain or Sewer Problem? Call Sean and his team for a Straight Answer.

Tell us what's happening and we'll give you an honest assessment of what's involved and how quickly we can get there. No pressure. No overselling. Just straight advice from a team that's been solving Melbourne's plumbing problems since 2008.

book online
OR CALL SEAN on 0427 529 537

You’ll speak with Sean, the plumber, not a booking agent reading from a script.

Tell us what's happening and we'll give you an honest assessment of what's involved and how quickly we can get there. No pressure. No overselling. Just straight advice from a team that's been solving Melbourne's plumbing problems since 2008.

book online
OR CALL SEAN on 0427 529 537

You’ll speak with Sean, the plumber, not a booking agent reading from a script.

imgi_118_2

Why the Plumber You Choose for a Blocked Drain Matters More Than You Think

A blocked drain is often a simple problem. Call a plumber, they clear it, done. And most of the time, that's how it goes.

But here's what happens when it's not that simple:

The plumber arrives, puts a machine down the drain, clears the blockage, and leaves. You pay the bill. The drain flows freely. Three weeks later, it's slow again. Six weeks after that, you're back to where you started -- except now you've paid twice and you're no closer to understanding why it keeps happening.

That's not bad luck. That's what happens when a plumber treats the symptom instead of finding the cause.

Sean puts it plainly: "We don't focus on band-aid fixes. We want to stitch the wound up properly."

Here's what that would look like on your job…

We Ask the Question Most Plumbers Skip

We Ask the Question Most Plumbers Skip

When Sean or one of his team arrives at a job, the first thing they do isn't reach for the drain machine. They  ask questions.

How long has this been happening? Has it occurred before? Have you had anyone else look at it? Does it affect one drain or many?  Is the smell coming from inside or outside the house?

Those questions take five minutes. But they're the difference between a plumber who clears what's in front of them and one who understands (and fixes) what's actually going on underneath what’s obvious.

"Always ask -- has this happened before? How many times? Because it might not just be a blockage in the toilet. It might be something further downstream that's causing the recurring problem." -- Sean Lawler

The result for you: one repair, done properly, that doesn't come back. Not two or three visits to fix the same problem. Not a patch that holds until the next heavy rain or the next flush. Just a fix that lasts -- and the peace of mind that comes with knowing the real cause has been found and dealt with.

Some Causes Aren't What You'd Expect

Some Causes Aren't What You'd Expect

Sean was called to a home where the toilet was blocking up roughly once a week. Every time, the plumber cleared it and left. Every time, it came back. For months.

Sean put a camera down the line. At the bottom, lodged in the pipe, was a plastic plate. A child had flushed it down the toilet. It sat in the line and caught toilet paper intermittently -- enough to cause a blockage, not enough to stop all flow. Every plumber who cleared it moved the paper. None of them found the plate.

One camera investigation. One permanent fix.

That's what it means to diagnose properly.

The Camera Finds The Real Cause

The Camera Finds The Real Cause

Once the blockage is cleared, most plumbers pack up and leave. We don’t.

We camera the full pipe -- not just the blocked section, but all the way to the boundary shaft where your private drain meets the Water Authority's line. Because a blockage at one point often signals a problem at another. And if you're paying for a plumber to be on your property, the five extra minutes it takes to check the whole line could save you a second callout in three months.

What the camera finds changes everything. A recent job shows exactly what that means in practice.

A client called Sean recently because of a gurgling sound coming from an unexpected place -- their coffee machine outlet. They'd had a plumber fix a "sewer blockage" two or three years earlier. The problem had returned.

Sean put a camera in from the coffee machine connection and ran it all the way to the boundary shaft. What he found was tree roots that had penetrated at the junction of the old and new pipe -- blocking 80% of the drain. The previous plumber had cleared a blockage. But they'd never looked at the whole pipe to find  the real cause.

A high-pressure water jetter cleared the roots and restored full flow. The client finally had a permanent answer they could trust -- not another temporary fix.

"We always tell the guys -- go all the way to the street. Make sure there's no further issues. You don't want to spend an hour on the job and miss something that was sitting right there." -- Sean Lawler

Your Household Keeps Running -- Whatever the Job Involves

Your Household Keeps Running -- Whatever the Job Involves

Occasionally a camera investigation reveals something more serious than a simple blockage. A collapsed section of pipe. Significant root intrusion that requires excavation. A repair that will take time to plan and execute properly.

When that happens, the last thing your family needs is to be without working toilets while we sort it out.

We've handled exactly this situation. A sewer line beneath a home in Brunswick had completely separated underground. It wasn't a clean job -- but it was urgent. Rather than leaving the household without sewage function while we planned the full repair, we dug a hole just outside the kitchen window, temporarily cleared the blockage, and made the area safe and boarded up so the toilets could still be used. The family kept functioning normally while we organised and completed the proper repair.

"Even if it's a big job, we can find a quick solution for you while we fix the problem at the source." -- Sean Lawler

What Happens When You Call Integrity Plumbing for a Blocked Drain or Sewer Problem

Here's what happens from the moment you call us:

  • icon07

    The Call

    Tell us what you're seeing -- the gurgling, the smell, the slow drain, the toilet that won't flush. We'll ask a few quick questions and give you an honest read on what's likely involved. For active sewer emergencies -- sewage backing up, toilets not functioning -- we aim to be on-site within hours. For urgent but stable situations, we're typically with you on the same day or within 24 hours. One call to Sean and you'll know exactly where you stand.

  • icon08

    The Site Visit

    When we arrive, we start with questions before we start with tools. How long has this been happening? Has it occurred before? What drains are affected? Those answers shape everything that follows. We'll explain what we're looking at in plain language before we do anything, and give you a cost indication before any significant work begins.

  • icon09

    Clear and Investigate

    We clear the immediate blockage to restore function -- because getting your household back to normal is the first priority. Then we camera the full pipe to find what caused the blockage. Tree roots, a collapsed section, a foreign object, a buildup that's been developing for years -- whatever the camera finds, we show you and explain it clearly. You see exactly what we see.

  • icon20

    Fix the Cause

    Once we know what's actually wrong, we give you options. Sometimes it's a high-pressure jet to clear root intrusion and restore full flow. Sometimes it's an excavation to repair or replace a collapsed section. Sometimes it's simpler than expected. Whatever it is, we explain the trade-offs, provide a clear cost, and let you make the decision.

  • icon21

    Test and Clean Up

    Before we leave, we run water through the full system to confirm everything is flowing correctly. We clean up the work area. And we walk you through what we found, what we did, and what -- if anything -- you should keep an eye on going forward. If a follow-up visit is needed, we tell you honestly before we leave -- and we book it in then and there. You won't be chasing us.

Integrity Plumbing - 1
book online
OR CALL SEAN on 0427 529 537

What Melbourne Homeowners Say -
- In Their Own Words

What Melbourne Homeowners Say -
- In Their Own Words

icon06

Tenacity. That's the word.

"A tricky leak that turned out to be far more complicated than first thought. I really appreciated their tenacity in investigating and fixing the problem. They stepped me through everything they were doing in a polite and courteous manner. I will be using them exclusively from now on."

Gerard Lynch, Watsonia

icon06

I Feel Like an Idiot for Using the Big Guys First

"I had a serious hot water problem. Everything was explained clearly, and the price was extremely reasonable. I have used bigger companies and wasting my time and money with them, never again. I'll be using Integrity for life."

Andrew McLean

see google reviews
icon06

The best in the business -- and people you can actually trust

"If you just want a plumber you can trust to get everything done and not stuff you around like so many other trades, go to Integrity Plumbing.
Best plumbers in the business if you ask me."

Peter Gatt

see google reviews

Common Questions About Blocked Drains and Sewer Problems

My drain is slow but still working. Can I wait and see?

You can -- but slow drains rarely fix themselves. What starts as a partial blockage usually becomes a full one, and the timing is never convenient. If your drain has been slow for more than a few days, or if it's been slow before, it's worth having it looked at before it becomes urgent. A camera investigation now is significantly less disruptive than an emergency callout when the drain stops working entirely.

I've had this blockage cleared twice already and it keeps coming back. What's going on?

A recurring blockage almost always means the cause was never properly identified. The most common culprits are tree roots that have penetrated the pipe at a joint or crack, a section of pipe that has partially collapsed and is restricting flow, or a foreign object lodged in the line that partial clearing doesn’t remove. A camera investigation will find the answer. Call us and we'll explain what's involved.

How do I know if it's my drain or the council's drain?

Your responsibility as a homeowner generally extends from your fixtures to the boundary shaft -- the point where your private drain connects to the Water Authority's line. Beyond that point is the Water Authority's responsibility. When we camera your drain, we check all the way to the boundary shaft, so we can tell you definitively which side of that line the problem sits on. If it's the Water Authority's problem, we'll tell you exactly what to report and how.

Will you have to dig up my yard or garden?

Not necessarily. Many blockages -- including significant root intrusion -- can be cleared with a high-pressure water jetter without any excavation at all. Where a pipe has collapsed or separated and excavation is required, we'll explain exactly what's involved and what it will cost before we start. We keep the access area as small as possible and reinstate everything properly before we leave.

Can you come the same day?

For active sewer emergencies -- sewage backing up, toilets not functioning -- we're typically on-site within hours. For urgent but stable situations, same day or within 24 hours is our standard. Call us, describe what you're seeing, and we'll confirm exactly when we can be there.

How much does a blocked drain cost to fix?

It depends on what's causing it. A straightforward blockage that can be cleared with a drain machine is significantly less involved than a root intrusion requiring a jetter, or a collapsed section requiring excavation. We give you a clear cost indication before we start any significant work, and we explain the options and trade-offs at every stage. No invoice will catch you off guard.

What if the camera finds something more serious than a blockage?

We tell you honestly what we found, explain your options clearly, and give you time to make a decision. We don't use camera findings as a sales tool to upsell work you don't need. If the repair can wait, we'll tell you. If it can't, we'll explain why. And if your household needs to keep functioning while we sort out a bigger repair, we'll find a way to make that happen.

Scroll to Top